Privacy Policy
GLPS Memphis collects and uses information only as needed to operate our services, respond to requests, provide support, and deliver user-authorized communications.
Information We Collect
- Contact information, such as name, email address, phone number, and support request details.
- Account and service information needed to operate Project G3 and related GLPS Memphis services.
- Messages, requests, preferences, and workflow information users choose to provide to Project G3.
- Basic technical information such as timestamps, service logs, browser or device metadata, and security records.
How We Use Information
- To provide, operate, maintain, and improve GLPS Memphis services and Project G3.
- To respond to user requests, provide support, and communicate about service activity.
- To send user-authorized reminders, notifications, follow-ups, and SMS messages.
- To protect the security, reliability, and integrity of our services.
- To comply with applicable legal, operational, and compliance obligations.
SMS Data We Collect
- Mobile phone number.
- Opt-in timestamp and opt-in source.
- SMS consent status.
- Message history needed to operate the service.
- HELP requests, STOP requests, and opt-out status.
How We Use SMS Data
We use SMS data to send reminders, nudges, digests, check-ins, follow-ups, clarification prompts, service notices, HELP responses, and STOP or opt-out processing.
SMS consent sharing
GLPS Memphis does not sell, rent, or share mobile numbers, SMS opt-in data, or text messaging consent with third parties or affiliates for marketing or promotional purposes.
Service providers may process data only as needed to operate, secure, support, and deliver the SMS service.